Frequently Asked Questions

Below are a list of our guests' most frequently asked questions. Please feel free to use the form below to contact us for additional inquiries.

WHERE IS BELIZE LOCATED?

Belize is located in Northeast Central America bordered on the north and northwest by Mexico, on the east by the Caribbean Sea and on the south and west by Guatemala.


WHAT IS THE OFFICIAL LANGUAGE OF BELIZE?

Belize is the only country in Central and South America whose official language is English. Spanish, Creole, Garafuna and Maya are also widely spoken throughout the country. 


WHAT IS THE CURRENCY OF BELIZE AND WHAT IS THE EXCHANGE RATE?

The currency of Belize is the Belizean Dollar which has a fixed exchange rate of $2 Belize dollars to $1 USD. U.S. currency and traveler’s checks are accepted throughout Belize. At White Sands Cove Resort, we also accept Visa and MasterCard. 


DO I NEED A PASSPORT AND A VISA TO VISIT BELIZE?

All visitors to Belize need to present a passport when entering the country. Citizens of the U.S., the European Union and the Commonwealth, holding a return ticket, do not need to obtain a visa to visit Belize.


HOW LONG CAN I STAY IN BELIZE?

Visitors are permitted to stay in Belize for a period not exceeding 30 days. 


WHERE IS AMBERGRIS CAYE?

The 25 mile long island of Ambergris Caye is located directly south of Mexico’s Yucatan Peninsula, and just miles off the Eastern Coast of mainland Belize.


WHERE IS WHITE SANDS COVE RESORT LOCATED?

White Sands Cove Resort is located just 2.5 miles North of the town of San Pedro on the Island of Ambergris Caye.


HOW DO I GET TO WHITE SANDS COVE?

We suggest flying into Belize City Airport (Philip S W Goldson International Airport) then booking a local flight via Maya Island Air to the town of San Pedro on the island of Ambergris Caye. From there, Our taxi service will transport you to White Sands Cove. Once you’ve booked your stay, please contact us with your international travel itinerary and we will be happy to help arrange your transportation to the island for you.


DO YOU HAVE A BEACH?

We do not have a beach. However, beaches can be found nearby, and swimming off the end of our pier is more than welcome. We have a small stone seawall separating our sand from the water. Just behind the rocks You’ll find plenty of cozy beach chairs and space to relax in the sand overlooking the sea. 


HOW FAR IS THE BARRIER REEF FROM WHITE SANDS COVE RESORT?

White Sands Cove Resort is located just a quarter mile from the largest barrier reef in the Western Hemisphere. Snorkel gear is available for rent. Snorkel just off the Dock or take one of our complimentary Kayaks out to the Reef. 


CAN I DRINK THE WATER AT WHITE SANDS COVE RESORT?

Our reverse osmosis desalination unit filters all of the water on the property and water quality is monitored frequently. However, for those who choose not to drink the water, we offer containers of filtered water in all of your units as well as at the bar and in our restaurant. 


DO I NEED TO GET IMMUNIZED TO VISIT BELIZE?

There are no vaccines required for entry into Belize. Anti-malaria tablets are recommended for extended stays in the jungle and on the mainland.  


WHAT SHOULD I BRING WITH ME ON MY TRIP?

The atmosphere of Ambergris Caye is extremely laid back and likewise, dress is very casual. Most days, all you’ll need is a bathing suit or a pair of shorts and a lightweight top. Locals on the island go barefoot all of the time, everywhere, even in the bank and the grocery store. Many of our guests join the trend within a day or so, however, we do recommend that you wear sandals or other beach shoes when walking the beach or in town. If you’re planning adventures on the mainland or we recommend bringing a good pair of walking shoes. Belize is just 18 degrees above the equator so the sun can be quite intense. We advise to bring plenty of sunscreen, or sun-protective clothing. Bug spray is also highly recommended particularly around dusk. Mosquitos and sand fleas are common on the Island. Our rooms do not have hair dryers so please plan accordingly. Also, a small flashlight or headlamp is helpful for walking the beach at night. The resort has a small gift shop where you can purchase travel necessities that you may have forgotten, as well as beautiful souvenirs and Mayan textiles.

 

 
If you have any further questions, please feel free to contact us anytime